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These terms set out the rules that apply when you open an account and use c678. Access to our platform depends on your local law and eligible region, so read through these conditions before you start.
By creating an account on c678, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — browsing game lobbies, placing activity in our sportsbook, funding your account wallet, and raising questions with support. Availability of the platform is subject to local law in Bangladesh and the eligible regions we serve. We do not represent that access is lawful in every jurisdiction, and it is your responsibility to confirm that your use is permitted under the laws that apply to you. Payments processed through Nagad, Rocket, or Upay are subject to the transaction conditions set out in these terms, as well as the separate terms of each payment service. Where a conflict exists between those services and our terms, our terms apply to the portion of the transaction we control. We may update these terms when required; when we do, the revised version is published here and takes effect immediately. Continued use of your account after a change means you accept the updated terms. If you disagree with any revision, the right course is to close your account and stop using the platform.
Deposits and withdrawals through Nagad follow the limits and steps shown in your account wallet screen. Check those fields directly for the conditions that apply to your transaction.
Rocket transactions are processed according to the payment conditions in your account. Review the wallet section in your account to see current limits and instructions before initiating a transfer.
Upay is available as a payment route where active. The conditions shown at checkout govern each transaction. Contact support if a Upay transaction is not reflected in your account wallet.
These terms do not cover every digital service equally. Understanding what falls inside and outside their scope helps you know where to look when a question comes up.
All account creation, login, and identity verification steps fall under these terms. The conditions for eligibility, account suspension, and closure are described here.
Deposits, withdrawals, and wallet adjustments processed through our platform — including those made via Nagad, Rocket, or Upay — are covered by these terms.
Game content supplied by studios such as Pragmatic Play, Joker, and CQ9 is governed by the terms we hold with those providers. Our terms apply to your access, not to the games themselves.
Payment processors, mobile wallet providers, and any external service you reach through a link on our platform operate under their own terms. We are not responsible for those separate terms or the services they describe.
These terms give you concrete options for managing your account and the records attached to it. If you notice an error in your account details — a wrong contact number, an incorrect wallet entry, a transaction that does not match your records — you can raise a correction request through our support route. We will review the record and confirm the outcome. You can also ask to see the activity history tied to your account: open the transaction log in your account area to find a dated list of deposits, withdrawals, and any adjustments. For questions about how your data is handled or to request changes beyond what the account panel allows, contact us directly using the support paths listed on this page. Closing your account is also your right at any time; follow the steps shown in your account settings or contact support to complete the process. We aim to process closure requests promptly, though any pending transactions will need to settle first.
Your transaction log is available in your signed-in account area. It shows dated entries for every deposit, withdrawal, and wallet adjustment processed on your account.
To update a contact number, wallet identifier, or other account field, use the settings page in your account. For changes that require verification, follow the steps shown on that screen.
If a transaction or account event is unclear, open a support request with the reference number shown in your transaction log. Our team will review the record and respond through the contact path you used.
You can close your account at any time. Use the account settings page or contact support directly. Pending transactions will settle before the closure is finalised.
If something in these terms is unclear or you need to act on a right described here, use the contact paths below. We do not publish response time commitments, but we do work through requests in the order they arrive.
Open the chat icon on any page of the site while signed in. Describe your question and include your account reference if you have one.
Send your query to the support address listed in the contact section of the site. Include your account username and the nature of your terms question.
The Help Centre on the site covers common questions about account access, wallet steps, and policy conditions. Check there first for fast answers.
We take the security of your account data seriously. These are the practical steps that reflect how we manage what you share with us.
We retain account and transaction records for as long as required by applicable rules and as needed to resolve disputes or support requests. You can request a summary of what we hold by contacting support.
We use cookies to keep your session active and to remember preferences you set. You can adjust cookie permissions in your browser settings; note that some features depend on session cookies to work correctly.
Your account password and wallet credentials should be kept private. We will never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and contact support.
When we revise these terms, the updated version is posted here with the revision date. We do not send individual notifications for every update, so checking this page periodically keeps you current.
These are questions that come up most often when reviewing the terms for your c678 account.
Access to c678 depends on your local law and the eligible regions we serve. If you are in Bangladesh, check that your use is permitted under the laws that apply to you before creating or continuing to use an account.
Open the transaction log inside your signed-in account area. It shows a dated record of every deposit, withdrawal, and wallet adjustment. If an entry looks wrong, raise it with support using the reference number shown in the log.
Yes. Open the settings page in your account to update contact information or wallet identifiers. Some changes require additional verification; follow the steps shown on screen. For anything the settings page does not cover, contact support directly.
Wait a short period, then check your transaction log in the account area. If the entry is still missing, contact support with your payment reference number and the amount. Do not initiate a duplicate payment until support confirms the status.
Updated terms are published on this page with a revision date. We do not send individual alerts for every change. If you use the platform regularly, checking this page from time to time keeps you informed of any revisions.
Go to the account settings page and follow the closure steps shown there. Alternatively, contact support and request closure directly. Any transactions that are pending at the time of your request will settle before the account is closed.